Getting Started

PhotoMatch v24.4.17.5 (Latest Version)

Below you will find the latest published version of PhotoMatch. Click on the appropriate link below to install or update PhotoMatch

First Time Installation

Use this link if you have a computer that has NEVER had PhotoMatch installed before.

This link is for NEW installations only.

PhotoMatch Installation Guide & Install Files (First Time Installations Only)

Updating a Previous Version of PhotoMatch 

Use this link if you already have PhotoMatch installed on your computer and you need to update to the newest version from a version previous to v23.8.23.20.

This link is for UPDATES from older versions of PhotoMatch only.

(Versions previous to Aug 8, 2023)

PhotoMatch Update Installation Guide & Install Files (Update From Older Version Installation Only)

Note:  If you are updating a PhotoMatch version previous to v23.8.23.20, you will need to uninstall that version of PhotoMatch before installing the newest version. 

You do not need to uninstall or reinstall SQL or SNAP

If you are on version v23.8.3.30 or later, you will simply open PhotoMatch and click the "Update" button on upper right under the settings button.


 

Update History

v24.4.17.5 (May 3, 2024) Updates include:

  • Fixed an issue for Nikon D7000 users where if camera became disconnected while the acquire image window was open, it was not properly closing the connection with the name/nameID causing that name to be added to images that were not theirs
  • Ensure Acquire window finishes opening before it's allowed to close
  • Ensure Acquire window does not try to connect to camera if immediately closed after opening
  • Ensure Acquire window closes camera connection when closing
  • Ignore oversized images when finding images needing to be uploaded
  • Fix two bugs finding data/images needing to be uploaded
  • Fix bug when batch updating large lists (typically names and images)
  • Fix bug when attempting to display splash screen before it is created

v24.4.17.3 (April 26, 2024) Updates include:

  • Speed up the sync process
  • Ensure main form completely loads before allowing login/settings or update
  • Ensure camera complete disconnects when closing acquire image window
  • Log more info for Nikon camera connections

v24.4.17.1 (April 20, 2024) Updates include:

  • Fixed bug updating divisions
  • Fixed timeout issues affecting data sync of large events
  • Fixed an issue with the close x not showing after a search
  • After all images in the "to be sent" folder finish uploading PM will automatically attempt to reprocess any images in the "not sent" folder if they had previously timed out
  • Added a "please wait" message when updating so you know the update is downloading
  • Escape key will not allow you to exit a search
  • Added additional logging during CK/TKO background validation during upload

v24.4.17.0 (April 17, 2024) Updates include:

  • Added the option to upload images only while shooting or by manually adding images to the hot folder.  For details click here.

v24.4.2.2 (April 12, 2024) Updates include:

  • Added additional logging
  • Display specific data errors in popup
  • Character limit added for names
  • Increased speed of downloading data, specifically names, template, COREPrint assets
  • Fixed a bug writing to log file when two processes where trying to log at the same time
  • Increase image upload timeout

v24.4.2.0 (April 2, 2024) Updates include:

  • Add machine name and image folder to Candid database log when PhotoMatch starts
  • Only get name records from server since last query
  • Notify user when there are participants who cannot be added to or updated in CORE
  • Fix "false duplicate image" issue with Nikon cameras when attempting to take photo too soon in Acquire window before camera is ready
  • Fix flickering "camera not connected" popup
  • Automatically upload log files when logging out of an event

v24.2.14.27 (March 28, 2024) Updates include:

  • Shows reason for "not sent" images
  • Corrected issue when scanner used immediately after editing a name
  • Faster response when connecting to internet
  • When manually closing the camera disconnect message, Canon cameras now respond faster to reconnect
  • Double clicking the event name now launches a zoom meeting ready to input the meeting code provided by support

v24.2.14.22 (March 15, 2024) Updates include:

  • More reliable check for duplicate images
  • More reliable check for camera when opening acquire image window
  • Validates images names from camera (can only contain letters, numbers, underscores)
  • Countdown of images now works with Nikon cameras

v24.2.14.19 (March 15, 2024) Updates include:

  • More reliable check for camera when Acquire window is loading
  • Immediately recheck for camera after Acquire window closes with no camera
  • In Main window, look for camera reconnect every 3 seconds instead of every 5 seconds
  • Use Red/Yellow/Green colors for camera name on Main window for quicker recognition of camera status
  • Create daily database backup the first time PhotoMatch is started each day
  • When sending log file from Support window, include that  day's database backup if it exists

v24.2.14.18 (March 13, 2024) Updates include:

  • Faster camera connects to Canon cameras
  • For Canon users you can no longer prematurely close the acquire image window

v24.2.14.15 (March 10, 2024) Updates include:

  • Better handling of camera disconnects, specifically for Canon cameras

v24.2.14.10 (March 6, 2024) Updates include:

  • When opening PhotoMatch, events that have not been logged into in over 30 days will not longer be considered when determining if images or data need to be uploaded

v24.2.14.7 (March 1, 2024) Updates include:

  • Better validation of folder names already in use
  • Display of image count shows immediately after log in
  • When looking for images that still need to be uploaded it now includes group images
  • Manually added images into the hot folder are excluded from the image counts but will show upon log in that there are images not uploaded
  • If folder change was forced and not all images in the previous folder had finished uploading it will alert user when logging out

v24.2.5.1 (Feb 5, 2024) Updates include:

  • Allow for "send database" on the settings page
  • Allow for windows user names with special characters
  • Does not allow for image overwrite, forces a new folder
  • Displays events with data or images that still need to uploaded
  • Automatically sends log files when you log out

v23.8.23.57 (Dec 12, 2023) Updates include:

  • Select Additional IDs button renamed to Select Additional Names
  • Newly added names that match an existing name are immediately highlighted
  • When a name is added via PhotoMatch the PhotoMatch export data will show that info.
  • Fixed an issue when adding a New Participant in ID by Cell mode and not connected to the internet
  • Additional logging added (CCS internal)

v23.8.23.52 (Nov 22, 2023) Updates include:

  • Improved the scroll window for divisions when there were more division than could be seen on the page.  You no longer have to scroll, then release and select scroll again to scroll beyond the visible page.

v23.8.23.50 (Nov 17, 20023) Updates include:

  • If a FirstName LastName exists more than once (even if they are different people) the name will be highlighted in red.  When a red name is selected, the acquire image window will alert you to the fact it may be a duplicate name.  This will hopely eliminate photographers from selecting the wrong name.
  • Option to sort names by first name instead of last name
  • Search box is larger

v23.8.23.48 (Nov 14, 2023) Updates include:

  • Prevent folders from being use that begin with CCS and  _Rendered, as these are folders CCS uses.  So to prevent overwriting artwork CCS has created, you cannot upload to folders that begin with these characters
  • Division list are taller, making it easier to select a division name from the dropdown
  • When opening the "Add Additional" window the first name is no longer selected
  • When opening the "Reassign Images" window the first name is no longer selected
  • Scroll bar on the names page is wider making it easier to select and scroll
  • Fixed an issue with default selection of added names

v23.8.23.47 (Nov 8, 20203) Updates include:

  • Improved reliability when camera disconnects and reconnects
  • Improved reliability when switching from one camera to another while shooting (recommend you log out and into a new folder)
  • Immediate updates to image counts on the main screen
  • Improved syncing of names and data
  • Changed the "Corrupt" category to "Images Not Sent" as images may not send due to other reason other than being corrupt, such as background setup missing in CORE for cutouts
  • Message dialog box is larger so you can see more of the message without scrolling
  • Added tracking for images assigned via the "additional IDs" option

v23.8.23.44 (Oct 20, 2023) Updates include:

  • Fixed an issue that was causing a slow down loading images
  • Fixed an issue where stopping the upload would not allow you to restart the upload without logging out and back in

v23.8.23.36 (Oct 19, 2023) Updates include:

  • When you install or update, the PhotoMatch folder is automatically created on the desktop and within the PhotoMatch folder you will find the HOT folder and an UPLOADED folder.   The uploaded folder is where images will be saved after they are uploaded (this folder replaces the PhotoMatch folder you used to manually add to the desktop). 
  • If you have any corrupt images, those images will go into a "CorruptImages" folder within the hot folder.  You will see in the top right of the PhotoMatch screen if you have any images that appeared to be corrupt during the upload.  After the event, if you have a number listed next to corrupt, click on the number to retry the upload.  Any that are not able to upload you can view in the "CorruptImages" folder within the c:\desktop\PhotoMatch\Hot\_corruptImages.  Truely corrupt images will not be able to be uploaded.

  • Option to auto rotate images and send full size images is defaulted to on and is no longer a setting that needs to be checked on the settings window
  • The option to check for updates has been removed for the the setting window as, it automatically checks for updates when you log in when connected to the internet.
  • The option to deselect to sync on log in has been removed from the login window and will automatically sync names on login when connected to the internet

v23.8.23.34 (Oct 13, 2023) Updates include:

  • SNAP is now integrated into PhotoMatch and does not need to be installed or run separately
  • An issue with some camera rotations causing images to go into a corrupt folder was fixed

v23.8.23.32 (Oct 11, 2023) Updates include:

  • Added more logging for troubleshooting

v23.8.23.20 - v23.8.23.30 (Aug 23, 2023 - Sept 15, 2023) (Beta) Updates include:

  • Improved ID card printing options
  • Can print to local printer without running CORE Print
  • Can print not connected to the internet
  • Adds Is Coach/Teacher option
  • Wider division dropdowns
  • Toggle/Delete is no longer on the image
  • Can see imported email/cell for selected name
  • Can edit name, ID card captions and contact data
  • Can zoom in on the previewed image
  • Add support for select Sony cameras

v23.2.6.7 (Feb 6, 2023) Updates include: 

  • Adds support for select Canon cameras

v22.6.21.0 (Jun 6, 2022) Updates include: 

  • Adds ID Card printing option

v21.4.21.0 (April 3, 2021) Updates include:  

  • Fix for the Windows Defender (and other security software) issue that cause them to prevent PhotoMatch from opening.

v21.1.26.0 (Jan 26, 2021) Updates include:

  • New Logo.  You'll notice we've changed the logo to match our CCS colors. 
  • Auto updates.  Once this new version is installed you will no longer have to uninstall old versions in order to update to the new version.   After this install you will be automatically prompted each time a new version is available and it will automatically update without having to uninstall the current version.
  • If you decline an update, then decide you are ready to update, when you log in next, check the box on the settings screen to "check for updates on restart".
  • Clarification of Yearbook Allowed check box and default check box.  
    • Yearbook Allowed Image means you are marking the image as an image that is allowed to be selected for the yearbook.  You'll use this feature ONLY if you are going to allow your customer to select their yearbook pose online and not all poses are allowed.
      • Example:  You take some close up head and shoulder images and some full length images, but only the close up images are allowed in the yearbook, so you check those images as "Yearbook Allowed", then your customer can only select from those images for the yearbook pose.
      • If all images you are taking are yearbook allowed, you DO NOT have to check that option.  If no images are checked to be "Yearbook Allowed", then all images are "Yearbook Allowed".  This feature should only be used when some images ARE allowed and some are NOT allowed.
    • Default/Yearbook Pose means you are selecting this specific image to be used as the default pose in CORE which will also be used as the yearbook pose, unless you allow your customer to go online and choose and/or you allow a choice on the pictureadmin.com page.   Retail yearbook pose selection will override your default/yearbook pose selection.   The pictureadmin.com pose selection will override both a default/yearbook pose and/or a retail online yearbook pose selection.
    • Click here to learn the hierarchy of yearbook pose selections.

    • Added support for the Canon 5D Mark III and the Canon R6
    • The version number now reflects the year, month and day the version was released.  v21.1.26.0 means 2021, January 26.

v.3.5.7.2 (Jan 15, 2021) Updates include: 

  • The ability to mark images as yearbook pose eligible
  • The ability to use recent models of Sony Cameras

v3.5.5.0 Updates include:

  • Ability to add an email and/or cell phone number when adding a participant
  • Ability to scan a QR registration code to open the acquire image window

v3.5.3.0 Updates include:

  • Options to view only the last image name to keep names list condensed
  • Ability to filter to N# and/or VG# names
  • Ability for photographer to hide images on the retail website
  • Name search has been added to the additional ID popup
  • Search has been added to the groups tab
  • Division columns has been moved to the right of the name column