Email Templates & Campaigns
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      3. Email Templates & Campaigns

      Queue Profiles

      Queue profiles are preset options used when queuing emails and print templates.  You can have a number of profiles to meet all your queuing needs.

      Editing or Creating Queue Profiles

      Go to the Emails/Proofs Page in CORE

      • Select Template Settings on the left menu > then Queue Profiles
      • You will find 6 default profiles
        • You can click the EDIT button to view each profile detail (you won't be able to edit the default profiles)
      • To create a new profile click Add a new: queue profile
        • Name your profile
        • Describe your profile (can repeat the profile name here)
        • Under Customer Names determine who you want this profile to queue for
          • Ordered: 
          • IDd:
          • Last Name (leave this blank)
          • Divisions: (Select All Divisions)
        • Under Customer Addresses determine who you want this profile to queue for
          • Types: 
            • Note: if this profile will be used for queueing emails or SMS message you will want to check all the options: 
              • "Most Recently used"
              • "Primary"
              • "Not Primary"
              • "If name has no address, print anyway" in addition to 
          • Unless:
            • Note: if this profile will be used for queueing emails or SMS messages you will want to check these options:
              • Email address is NOT valid
              • Email address HAS bounced
          • Under Options determine who you want this profile to queue for
            • Note: if this profile will be used for queueing emails or SMS messages you MUST NOT check:
              • Include even if opted out  (by law you cannot send an email to someone who has opted out)  This feature exist, so you can queue a single email on a job to people who have opted out, but give you permission for this one time email.   DO NOT CHECK THIS FEATURE ON A QUEUE PROFILE, it could have legal consequences if you send to people who have opted out.
            • Save your profile
            • Your profile can now be used when queueing print templates, single emails or SMS messages on an event.

      Using a Queue Profile when Queuing a Template, Email or SMS on an Event

      Go into your event in CORE.

      • On the left menu click Order > then click Queue Email/SMS Templates
        • Select your
          • Template:
          • Sort Order (only affects printed templates)
          • Queue Profile
          • Click Queue
            • Note:  You'll see your profile selections from Customer Names down, if you need to change something, you can, before you click queue.