--- title: Custom Sequence Card / Order Form Template Submission for White Glove description: If you plan on using White Glove / HQOE Services, just send us a blank, digital copy of the form you plan to use to ID images and collect data, and we'll prepare your template. --- [Skip to content](https://knowledge.candid.com/knowledge/upload-whiteglove-template#main-content) English Show submenu for translations [![CCS\_Full Pixel\_Color\_Cobalt blue type-2](https://knowledge.candid.com/hs-fs/hubfs/CCS_Full%20Pixel_Color_Cobalt%20blue%20type-2.png?width=203&height=90&name=CCS_Full%20Pixel_Color_Cobalt%20blue%20type-2.png)](https://Candid.com) - [Candid Color Systems Blog](https://blog.candid.com/blog) Open main navigation Close main navigation - [Candid Color Systems Blog](https://blog.candid.com/blog) - English Show submenu for translations Enter a keyword to search for an article or select a category below to get started! - There are no suggestions because the search field is empty. 1. [CCS Knowledge Base](https://knowledge.candid.com/knowledge?hsLang=en) 2. [White Glove / HQOE](https://knowledge.candid.com/knowledge/white-glove-hqoe?hsLang=en) 3. [How to Submit a White Glove Job](https://knowledge.candid.com/knowledge/white-glove-hqoe?hsLang=en#how-to-submit-a-white-glove-job) # Custom Sequence Card / Order Form Template Submission for White Glove ## If you plan on using White Glove / HQOE Services, just send us a blank, digital copy of the form you plan to use to ID images and collect data, and we'll prepare your template. Before we are able to receive data to be keyed into your event, we must prepare a digital template for your sequence card / order form. **This must be setup in your CORE account at least 2 weeks before your event is scheduled\*.** [Click here to view White Glove Process requirements](https://knowledge.candid.com/knowledge/schedule-white-glove?hsLang=en)   **1.** From your CORE account click *Settings* from the blue menu at the top. 2\. From the blue left-hand menu, go to *Web Site* \> *File Manager.*  3\. Locate a folder named ***HQOETemplates***. If this folder does not already exist in your File Manager, scroll to the bottom of the page and click *Make Folder* and follow the prompts to complete. 4\. Click into the folder ***HQOETemplates*** and click *Choose File*, then select from your computer a digital copy of the sequence card or order form that you will utilize at your event to collect name/contact data and image sequence information. 5\. Proceed to upload form (preferably as a digital .pdf).  6\. Once the file has been uploaded to the appropriate folder on your file manager, email whiteglove@candid.com with your account number and the form's file name. We will then build the template in preparation for processing your event. 7\. Once we have completed building your digital template the form will be available in your account to choose from in the **Order Forms** dropdown on the White Glove Scans page within the job.   *\*Templates require 2 weeks setup time before job scheduling for programming purposes, and jobs must be scheduled two weeks prior to submission for labor scheduling purposes. We try our best to accommodate late submission, however we cannot guarantee them and turnaround time will be extended.* - [CORE - Quick Guides](https://knowledge.candid.com/knowledge/core-quick-guides?hsLang=en#main-content) - [Printed Templates (ScanCards/Sequence Cards/Proofs)](https://knowledge.candid.com/knowledge/core-quick-guides?hsLang=en#printed-templates-scancards-sequence-cards-proofs) - [Support](https://knowledge.candid.com/knowledge/core-quick-guides?hsLang=en#support) - [PhotoMatch](https://knowledge.candid.com/knowledge/photomatch?hsLang=en#main-content) - [Installation Guides](https://knowledge.candid.com/knowledge/photomatch?hsLang=en#installation-guides) - [Instructional Guides](https://knowledge.candid.com/knowledge/photomatch?hsLang=en#instructional-guides) - [Retail Website](https://knowledge.candid.com/knowledge/retail-website?hsLang=en#main-content) - [PayPal](https://knowledge.candid.com/knowledge/retail-website?hsLang=en#paypal) - [Photography](https://knowledge.candid.com/knowledge/photography?hsLang=en#main-content) - [Equipment List](https://knowledge.candid.com/knowledge/photography?hsLang=en#equipment-list) - [Products & Services](https://knowledge.candid.com/knowledge/products-services?hsLang=en#main-content) - [Pricing](https://knowledge.candid.com/knowledge/products-services?hsLang=en#pricing) - [White Glove Services](https://knowledge.candid.com/knowledge/products-services?hsLang=en#white-glove-services) - [PictureAdmin.com](https://knowledge.candid.com/knowledge/pictureadmin-com?hsLang=en) - [White Glove / HQOE](https://knowledge.candid.com/knowledge/white-glove-hqoe?hsLang=en#main-content) - [How to Submit a White Glove Job](https://knowledge.candid.com/knowledge/white-glove-hqoe?hsLang=en#how-to-submit-a-white-glove-job) - [Scheduling a White Glove Job](https://knowledge.candid.com/knowledge/white-glove-hqoe?hsLang=en#scheduling-a-white-glove-job) - [FAQ](https://knowledge.candid.com/knowledge/white-glove-hqoe?hsLang=en#faq) - [Services & Pricing](https://knowledge.candid.com/knowledge/white-glove-hqoe?hsLang=en#services-pricing) - [Registration](https://knowledge.candid.com/knowledge/registration?hsLang=en) - [Newsletters](https://knowledge.candid.com/knowledge/newsletters?hsLang=en#main-content) - [Recent Newsletter Articles](https://knowledge.candid.com/knowledge/newsletters?hsLang=en#recent-newsletter-articles) - [CCS Staff](https://knowledge.candid.com/knowledge/ccs-staff?hsLang=en#main-content) - [Support](https://knowledge.candid.com/knowledge/ccs-staff?hsLang=en#support) - [PortraitPress](https://knowledge.candid.com/knowledge/portraitpress?hsLang=en#main-content) - [General Knowledge](https://knowledge.candid.com/knowledge/portraitpress?hsLang=en#general-knowledge) - [Candid Color Systems Blog](https://blog.candid.com/blog) [![CCS\_Full Pixel\_Color\_Cobalt blue type-2](https://knowledge.candid.com/hs-fs/hubfs/CCS_Full%20Pixel_Color_Cobalt%20blue%20type-2.png?width=200&height=89&name=CCS_Full%20Pixel_Color_Cobalt%20blue%20type-2.png "CCS_Full Pixel_Color_Cobalt blue type-2")](https://knowledge.candid.com/?hsLang=en) Candid Color Systems 1300 Metropolitan Avenue Oklahoma City, OK 73108 [mailto:ccssupport@candid.com](mailto:ccssupport@candid.com) Copyright © 2025, Candid Color Systems