What if I need help? Who do I contact at Candid Color Systems?

See who to contact and for what

Customer Support - general questions, software support and training, reporting, orders 

Email: CCSsupport@candid.com

Phone: 1-800-750-0494

Live Chat: Bottom corner of CORE

Customer Support Manager - Escalate a support issue

Rachel Hill

Email: Rachel.Hill@candid.com

Phone: 1-800-336-4550 X458

Marketing Materials Manager - Request or Order Marketing Materials, booking flyers, order forms, request samples

Holly McCoy

Email: holly@candid.com

Phone: 1-800-336-4550 X198

White Glove Manager - how to book and submit a job for us to complete the data entry or post online for you

Kelsey Parker

Email: Kelsey.Parker@candid.com or whiteglove@candid.com

Phone: 1-800-336-4550 X253

Accounting - questions about your invoice statement, payment information or billing

Jeff Hudson

Email: Jeff.Hudson@candid.com

Phone: 1-800-336-4550 X225

Programming Manager (CTO) - Requests or suggestions for changes to the software

Demetri Barges

Email: DBarges@candid.com

Phone: 1-800-336-4550 X309