What if I need help? Who do I contact at Candid Color Systems?
See who to contact and for what
Customer Support - general questions, software support and training, reporting, orders
Email: CCSsupport@candid.com
Phone: 1-800-750-0494
Live Chat: Bottom right corner of CORE
Customer Support Manager - Escalate a support issue
Rachel Hill
Email: Rachel.Hill@candid.com
Phone: 1-800-750-0494 x458
Marketing Materials - Request or Order Marketing Materials, booking flyers, order forms, request samples.
Heather McKeever
Email: Heather.McKeever@candid.com
Phone: 1-800-336-4550 x191
White Glove Manager - How to book and submit a job for us to complete the data entry or post online for you
Mikah Dabbs
Email: Mikah.Dabbs@candid.com or whiteglove@candid.com
Phone: 1-800-750-0494
Accounting - Questions about your invoices or statement, payment information or billing
Jeff Hudson
Email: Jeff.Hudson@candid.com
Phone: 1-800-336-4550 x225
Software Project Manager - Requests or suggestions for changes to the software
Kim Kelley
Email: kimk@candid.com
Phone: 1-800-750-0494 x420